We want to make sure you are satisfied with your purchase.

New Products: Bigger & Brighter will accept any unopened, unused products purchased through biggerandbrighter.com within 30 days of purchase for a full refund (excluding shipping charges). Returns must be accompanied by the original receipt. Refunds will be made in the form of the original payment.

Opened Products: Bigger & Brighter will accept opened, non-defective products purchased through biggerandbrighter.com within 30 days of purchase for a refund amount equal to the original price paid minus a 20% repackaging fee (excluding shipping charges). Returns must be accompanied by the original receipt. Refunds will be made in the form of the original payment.

Defective Products: In the unlikely event your new product arrives and does not work properly, please contact our customer service group at 1-877-777-8424 x 3 or email us (service@biggerandbrighter.com).

Product Warranty: Some of the products sold through Bigger & Brighter carry a limited warranty from the manufacturer. Please contact the manufacturer directly to register your product or with any warranty-related questions.

Address for Returns:

Bigger & Brighter
320 Nevada Street, 5th Floor
Newton, MA 02460